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Maintenance
Maintenance comprises technical support and software updates.

Maintenance is offered in two standard packages. Technical support assists you in the use of the software. The upgrades subscription provides free fixes and patches.

Technical
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Support
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1
Plan

The technical support plan provides help in the use of our software. Use it for howto questions or to resolve technical problems. A few examples:

  • Installation & Configuration issues.
  • Integration of software in your business.

Technical Support Plan details:

  • Duration: 12 months or 6 incidents
  • Support is done via email
  • All fixes & modifications are courtesy of LIT
Upgrade
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Subscription

The upgrade subscription plan provides free upgrades if the software is enhanced or bugfixed. Use this plan if you want to receive fixed software when faults are found (by you or by others). Also, the upgrades subscription sends you upgrades when the software is developed further.

Upgrades Subsciption details:

  • Duration: 12 months.
  • All upgrades of software are courtesy to LIT.
  • Direct email contact to the developers to discuss problems/bugs
  • Upgrades will be sent as and when they happen.